Clear lead times. Tracked to your door.
Most pieces are cut after you order — production windows stay on the product page and in cart, so checkout never feels like a guess.
7–14
Atelier days
Typical production before dispatch. Limited runs may take longer — always labelled on the piece you buy.
$350+
Free shipping
Standard delivery unlocks automatically in cart once your bag hits the threshold (before tax & duties).
Global
Tracked carriers
A tracking link lands in your inbox the day we ship. Express options appear at checkout in select regions.
From click to courier
How your order moves
Four quiet steps — no fake “ships tomorrow” when cloth still needs to be cut.
01
You order
Payment clears — your piece is locked into the atelier calendar.
02
We cut & finish
7–14 days of production, unless the product page says otherwise.
03
We dispatch
Packed and handed to the carrier. Tracking email within hours.
04
It arrives
2–12 business days depending on destination — see regions below.
Transit after dispatch
Delivery windows
Estimates start once production is finished — not from the moment you pay.
European Union
2–5
business days
United Kingdom
3–6
business days
US & Canada
4–8
business days
Rest of world
6–12
business days
Peak capsules and customs holds can add a little time. If production slips past the window shown at checkout, we note it on your order.
Rates
What you pay to ship
Rates calculate by destination before you pay — never as a post-purchase surprise.
- StandardPriced at checkout
- Free shippingUnlocked at $350+
- ExpressSelect regions only
Duties & taxes
Outside the EU?
Your local customs office may charge import VAT or duties. Those fees are the receiver’s unless checkout shows duties prepaid. We declare accurate values — refused packages returned for customs issues may incur return costs.
Wrong address after production starts is hard to fix. Double-check shipping details before you pay, or write atelier@maisonluxe.demo.
Ready when you are
Browse the capsule — every PDP shows its production window before you commit.